From our customers, we have frequently asked questions about our signature product, the BarxBuddy ultrasonic trainer. Read on for BarxBuddy FAQs. Don’t see your question answered here? Contact the official BarxBuddy team.
What is the BarxBuddy ultrasonic trainer?
The BarxBuddy is a revolutionary anti-barking and training device. It uses high frequency sounds to help your pet stop unwanted behaviors. It is completely safe for dogs, cats and people, and has been proven effective worldwide.
Is the BarxBuddy ultrasonic dog training device safe for my dog?
All BarxBuddy products are 100% safe for all dogs. We love our pets just like you do and would never do anything to harm any animal.
Is BarxBuddy humane?
Safe, humane, effective, easy to use — all of the above. Yes.
Is it safe to use on puppies?
We do not recommend using the BarxBuddy ultrasonic training device on dogs younger than 6 months for two reasons. First, the high-frequency sound might scare the puppy. Second, puppies have very short attention spans, so they may not be effective. Around 6 months of age, dogs start to become trainable.
How does the BarxBuddy ultrasonic training device work?
The BarxBuddy ultrasonic training tool uses high-frequency ultrasonic sounds to distract a dog from barking or doing unwanted behaviors. It is a training tool, not a magic wand. It works best with our signature train, treat, repeat method of dog training.
What are the lights for on the BarxBuddy ultrasonic trainer?
Great question. The light switch has three positions. Slide it forward to use the device solely as a flashlight (handy feature, right?).
Slide it to the “I” position to use the flashlight with the ultrasonic trainer. When you press the ON button, your dog will hear the high-frequency sound and see the light. This is an ideal setting for training your dog.
Slide it to the “II” position to use the infrared light. When you press the ON button you will see a red light, which is ideal for distracting aggressive barking dogs and dogs that don’t belong to you. Use it when you’re at home in your yard and bothered by a neighbor’s barking dog, or take it on walks to distract dogs that bark at you as you enjoy a stroll.
Does ultrasonic sound hurt dogs?
We need to be straight with you: People hurt dogs; tools don’t hurt dogs. And when people misuse training tools, that can harm dogs. The BarxBuddy ultrasonic training device is safe, harmless and foolproof when used as instructed. The high frequency sound won’t hurt your dog, but it will get their attention so you can correct unwanted behaviors.
Is Barx Buddy cruel?
No. We would never recommend a product that would harm your animals or that we wouldn’t use on our own pets.
How is BarxBuddy ultrasonic trainer different from dog training collars?
The BarxBuddy trainer is a hand-held device that doesn’t come in contact with your dog. There is no collar or wearable device required.
How is Barx Buddy different from other dog trainers?
Our ultrasonic trainer is different from other training devices because it (a) requires no collar, (b) it is safe and doesn’t shock or hurt your dog, (c) it works on all sizes, breeds and ages of dogs, and (d) anyone can use it.
What can the BarxBuddy ultrasonic trainer be used for?
It is used as a training tool for distracting dogs when they are doing unwanted behaviors, such as barking and jumping, so you can correct their behaviors and reward them with treats when they do good things. See how it works.
Will it hurt my cat or other pets?
No! The BarxBuddy ultrasonic trainer is safe to use on and around all of your pets.
Do ultrasonic deterrents work on cats, like if I have a cat in my yard that I want to scare away?
This is a tricky question to answer because cats are not as easy to train as dogs. A team of researchers in Australia tested ultrasonic training devices on stray cats that were destroying or interfering with urban gardens, according to an article in ScienceDirect. The researchers found that the frequency of trespassing cats was reduced by nearly half (46%) and the amount of time that the cats spent in the gardens was significantly reduced (by 78%). The researchers said the ultrasonic training devices were humane, inexpensive and easy to use as an effective way to reduce cat intruders in community gardens. So, yes, they can work on neighborhood cats.
Does it work indoors and outdoors?
The BarxBuddy ultrasonic trainer is a perfect tool to stop dog barking indoors and to control barking outdoors. We recommend that you keep one outside for training while playing in the yard, and keep another indoors so it’s always within reach.
How close do you have to be for the BarxBuddy trainer to work?
The range is currently 12 to 18 meters (about 40 to 60 feet).
Will the BarxBuddy work if we are in different rooms? Does it work through walls?
This is another tricky question to answer. Yes, it works through walls, but — and we can’t emphasize this enough — it’s not quite intended to be used that way. It’s not a point-and-click remote control that magically stops barking. It will distract your dog, but if you don’t issue a command, the dog won’t put two and two together. It’s a training tool, which means it’s best used with our train, treat, repeat method of dog training.
Can I use it on other dogs, dogs that are not mine?
We get this question a lot. A customer has an annoying neighbor dog that won’t stop barking, and they want a humane but effective way to stop it. Yes, you can use the BarxBuddy ultrasonic training device to distract any barking dog. However, without proper train-treat-repeat training, it may not be a good long-term solution. Check out our guide on what to do if your neighbor’s dog won’t stop barking.
Shopping, Shipping and Returns
Is BarxBuddy legit?
Yes! BarxBuddy ultrasonic training devices are legit, and the BarxBuddy brand is committed to bringing safe, innovative and effective tools, toys and goodies for your pets. You can learn more about BarxBuddy on our About Us page.
Where can I buy BarxBuddy ultrasonic training devices for dogs?
Right here, at our online shop.
Why would I need more than one BarxBuddy ultrasonic trainer?
Keep one indoors, one outdoors, one in the bedroom, and one with you when you are out and about, especially on walks with your dog. Also, they make terrific gifts!
What is BarxBuddy’s return policy?
Although we hope you won’t need to return this fantastic training device, we do offer a 30-day no-hassle return policy. Our goal is to make sure you are 100% satisfied with your experience. If you ever have questions or concerns, do not hesitate to reach out to us at firstname.lastname@example.org.
What payment methods do you accept?
We accept Visa, Mastercard, Discover, American Express, and Paypal.
When will I receive my order?
All orders ship within 48 hours. Rest assured, our entire team is doing all we can to get orders out the door as soon as possible. You will receive two emails — one to confirm your order and one when it ships. If you don’t see your emails, check your junk folder. If you have questions, please reach out to us at email@example.com
Ultrasonic Training Device Troubleshooting
Why won’t my ultrasonic training tool work?
Make sure you install the 9-volt battery properly. Did you open the battery compartment and remove the protective wrap that came with the battery? Did you snap the battery to the connector?
How do I know if it is working properly?
When your dog barks, tap the ON button, and watch for your dog’s reaction. If he stops barking, the device is working. If he doesn’t, make sure the battery is properly installed. If that doesn’t work, contact us. If you notice that the device works on one dog and not another, you might want to have the dog’s hearing checked with your veterinarian. Never press and hold the ON button.